Information we collect from you
When you register or use the ibet789 platform, we collect several categories of information to ensure the service runs smoothly and securely:
Full name, email address, phone number, date of birth, and the username you choose during registration. This information is used to verify your identity and manage your account.
Details relating to MYR deposits and withdrawals, including the type of payment method used (FPX, TNG, Maybank) and transaction records. We do not store full card numbers directly.
Device type, operating system, browser version, IP address, and screen resolution. This data helps us ensure the platform runs smoothly across all devices, including Android and iOS smartphones.
Game records, betting history, session duration, pages visited, and actions taken within the platform. This data is used to improve the user experience and detect any suspicious activity.
How your information is used
Ibet789 uses the information collected solely for the purposes stated below and will not use it beyond this scope without your consent:
- Account management: Processing registrations, verifying user identity, enabling secure login, and managing account settings.
- Transaction processing: Processing MYR deposits and withdrawals, verifying payments, and maintaining required financial records.
- Security and fraud prevention: Detecting unusual activity, preventing unauthorised access, and protecting the integrity of the ibet789 platform.
- Service improvement: Analysing usage patterns to improve the interface, enhance performance, and develop new features better suited for Malaysian users.
- Legal compliance: Meeting reporting requirements mandated by law and the relevant authorities.
- Service communications: Sending users account-related notifications, service updates, and important technical information.
Cookies and session tracking
The ibet789 platform uses cookies — small text files stored on your device — to maintain your login session, save your language preferences and display settings, and collect anonymous usage statistics. Without session cookies, you will need to log in again each time you open a new page.
You can control or delete cookies through your browser settings. Please note that blocking session cookies may disrupt the login function and your overall platform experience. Analytical cookies that contain no personal information are used to help us understand how users interact with the platform.
Data storage, security, and third-party sharing
Data storage and protection
All ibet789 user data is stored on servers protected by industry-standard security protocols. Communication between your device and our servers is encrypted using SSL technology to prevent third parties from intercepting information in transit. Passwords are stored in hashed form and cannot be read back, even by our own technical team.
Data will be retained for as long as your account remains active. Following account closure, we may retain certain data for a period determined by legal compliance requirements or financial audit obligations.
Third-party sharing
Ibet789 does not sell or rent users' personal data to any external party for marketing purposes. We only share the information necessary with payment service providers that process your MYR transactions, and only to the extent required to complete those transactions. Data sharing may also occur when required by Malaysian law or the directive of a competent authority.
Your rights as a user — access, correction, and deletion
You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email and will be processed within a reasonable timeframe.
If the information we hold is inaccurate or outdated, you have the right to request a correction. Some account details can be updated directly through the profile settings in your ibet789 account.
You may request account closure and deletion of your personal data. Please note that certain financial records may need to be retained for a specified period to fulfil legal obligations.
Policy changes and how to contact us
Privacy policy updates
Ibet789 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements in user protection. The latest version will always be available on this page with an updated effective date. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
We encourage users to review this page regularly, especially after receiving any policy change notifications via their registered account email.
Contact our team
If you have any questions about this Privacy Policy, wish to exercise your user rights, or want to report any concerns regarding your data privacy on the ibet789 platform, please contact us via our support email at [email protected]. You may also refer to our FAQ section for answers to general enquiries. All privacy-related queries will be handled with care and responded to within a reasonable timeframe.
Your data, your control
Ibet789 is committed to providing every Malaysian user with a safe and transparent experience. Log in to manage your account settings, or register to get started.